We are committed to creating a work culture where every person feels that they belong
0%
of time elapsed
0%
of goals achieved
Our ambitions
We will invest in the diversity of our people
We want LRQA to be as diverse as the places we work and the people we serve. Our ambition is to create a workplace where everyone’s voices are equally included among colleagues, managers and executive leadership.
Ambition 1 Breakdown
Sort by
No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Delivery Date
Progress
Lead Function
1
We have objectively defined what diversity means at LRQA
Diversity & Equal Opportunity
10.2
Dec 2023
50
%
People Experience
2
Our Executive Committee meets our definition of what diversity means at LRQA
Diversity & Equal Opportunity
10.2
Dec 2026
50
%
People Services
3
Our senior leadership is gender inclusive
Diversity & Equal Opportunity
10.2
Dec 2025
25
%
People Services
4
Our management is gender inclusive
Diversity & Equal Opportunity
10.2
Dec 2025
25
%
People Services
5
Our non-managerial colleague makeup is gender inclusive
Diversity & Equal Opportunity
10.2
Dec 2025
25
%
People Services
6
More than 30 percent of our senior leadership come from locally underrepresented groups
Diversity & Equal Opportunity
10.2
Dec 2025
25
%
People Services
7
More than 30 percent of our management come from locally underrepresented groups
Diversity & Equal Opportunity
10.2
Dec 2025
25
%
People Services
8
We can describe the measures and policies we take to promote diversity and inclusion at LRQA
Inclusive Environment
10.2
Mar 2024
50
%
People Experience
9
We track attributes of the diversity of our colleagues, either through anonymous surveys or other methods legal in our jurisdiction
Diversity & Equal Opportunity
10.2
Jun 2024
33
%
People Services
10
The percentage of our colleagues that are from low-income areas or do not have college degree is proportional to the demographics of our office locations
Diversity & Equal Opportunity
10.2
Dec 2026
25
%
People Services
11
More than 30 percent of our colleagues identify as being from a local racial or ethnic minority
Diversity & Equal Opportunity
10.2
Dec 2026
25
%
People Services
12
More than 30 percent of our colleagues are either under the age of 24 or over the age of 50
Diversity & Equal Opportunity
10.2
Dec 2026
33
%
People Services
13
We have policies or programs in place to promote diversity within our supply chain
Supply Chain Diversity
10.2
Dec 2026
0
%
Procurement
15
We are able to provide complete and accurate information to our reporting stakeholders on Inclusivity demographics
Reporting
10.2
Dec 2025
25
%
People Services
We will create a culture where people feel they belong
Inclusion is about more than filling ranks. We want our workplace to model the behaviours, practices and culture for our people to show up as their authentic selves.
Ambition 2 Breakdown
Sort by
No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Delivery Date
Progress
Lead Function
13
We perform an annual colleague satisfaction/engagement survey
People Experience
12.6
Jan 2022
100
%
People Experience
17
More than 75 percent of colleagues participate in our annual engagement survey
Employee Engagement
12.6
Apr 2025
95
%
People Experience
18
Colleagues report a combined satisfaction of greater than 90 percent during our annual engagement survey
Employee Engagement
12.6
Apr 2027
66
%
People Experience
19
We have a policy that addresses our official translation languages and what documents these apply to
Language Inclusion
10.2
Jun 2024
0
%
People Experience
20
We have an annual engagement calendar that includes holidays we celebrate based on different beliefs, identities and celebrations
Celebrate Diversity
10.2
Sep 2023
100
%
People Experience
21
We involve our colleagues in developing engagements that celebrate diversity to ensure they are linguistically and culturally appropriate
Celebrate Diversity
10.2
Sep 2023
100
%
People Experience
22
We train our colleagues on ethics and can report the percentage or number of colleagues trained
Training: Ethics
16.5
Jun 2023
100
%
People Development
23
We have awareness training on diversity, discrimination and/or harassment issues and can report the number of colleagues trained
Training: DEI & Discrimination
4.7
Jun 2023
100
%
People Development
24
We provide additional training to managers to promote inclusion and belonging among colleagues and their teams
Training: DEI for Managers
4.7
Jun 2024
25
%
People Experience
25
We include linguistic and cultural diversity training for managers and leaders and can report the percentage or number of managers trained
Training: Linguistic & Cultural Diversity
4.7
Jun 2024
0
%
People Experience
26
We create pathways for colleagues to connect and hold social dialogue through colleague-led affinity groups and share their background with their colleagues
Affinity Groups
10.2
Sep 2023
100
%
People Experience
We will create inclusive workplaces & workspaces
Inclusion takes place in both the physical and virtual environment. Our ambitions is for our in-office, at-home and online workspaces to be inclusive of different needs based on gender, belief and ability.
Ambition 3 Breakdown
Sort by
No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Delivery Date
Progress
Lead Function
27
We have objectively defined, as best as we possibly can, what Inclusivity means at LRQA and how we reached this definition
Diversity & Equal Opportunity
10.2
Mar 2024
50
%
People Experience
28
All our office spaces are inclusive of people with disabilities
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
29
All our office spaces are inclusive of people with neurodivergence
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
30
All our office spaces are inclusive of people with different faiths and beliefs
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
31
All our office spaces are gender-inclusive
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
32
All our office spaces are able to accommodate parenting needs
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
33
Our virtual workspaces are inclusive of people with disabilities
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
34
Our virtual workspaces are inclusive of people with neurodivergence
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
35
Our virtual workspaces are inclusive of people with different faiths and beliefs
Inclusive Environment
10.2
Dec 2027
25
%
People Experience
36
Our virtual workspaces are gender-inclusive
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
37
Our virtual workspaces are inclusive of parenting needs
Inclusive Environment
10.2
Dec 2027
25
%
People Experience
Ambition 1 Breakdown
Sort by
Notable KPIs
#
2
Our Executive Committee meets our definition of what diversity means at LRQA
#
3
Our senior leadership is gender inclusive
#
13
We have policies or programs in place to promote diversity within our supply chain
No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Delivery Date
Progress
Lead Function
1
We have objectively defined what diversity means at LRQA
Diversity & Equal Opportunity
10.2
Dec 2023
50
%
People Experience
2
Our Executive Committee meets our definition of what diversity means at LRQA
Diversity & Equal Opportunity
10.2
Dec 2026
50
%
People Services
3
Our senior leadership is gender inclusive
Diversity & Equal Opportunity
10.2
Dec 2025
25
%
People Services
4
Our management is gender inclusive
Diversity & Equal Opportunity
10.2
Dec 2025
25
%
People Services
5
Our non-managerial colleague makeup is gender inclusive
Diversity & Equal Opportunity
10.2
Dec 2025
25
%
People Services
6
More than 30 percent of our senior leadership come from locally underrepresented groups
Diversity & Equal Opportunity
10.2
Dec 2025
25
%
People Services
7
More than 30 percent of our management come from locally underrepresented groups
Diversity & Equal Opportunity
10.2
Dec 2025
25
%
People Services
8
We can describe the measures and policies we take to promote diversity and inclusion at LRQA
Inclusive Environment
10.2
Mar 2024
50
%
People Experience
9
We track attributes of the diversity of our colleagues, either through anonymous surveys or other methods legal in our jurisdiction
Diversity & Equal Opportunity
10.2
Jun 2024
33
%
People Services
10
The percentage of our colleagues that are from low-income areas or do not have college degree is proportional to the demographics of our office locations
Diversity & Equal Opportunity
10.2
Dec 2026
25
%
People Services
11
More than 30 percent of our colleagues identify as being from a local racial or ethnic minority
Diversity & Equal Opportunity
10.2
Dec 2026
25
%
People Services
12
More than 30 percent of our colleagues are either under the age of 24 or over the age of 50
Diversity & Equal Opportunity
10.2
Dec 2026
33
%
People Services
13
We have policies or programs in place to promote diversity within our supply chain
Supply Chain Diversity
10.2
Dec 2026
0
%
Procurement
15
We are able to provide complete and accurate information to our reporting stakeholders on Inclusivity demographics
Reporting
10.2
Dec 2025
25
%
People Services
Ambition 2 Breakdown
Sort by
Notable KPIs
#
18
Colleagues report a combined satisfaction of greater than 90 percent during our annual engagement survey
#
23
We have awareness training on diversity, discrimination and/or harassment issues and can report the number of colleagues trained
#
24
We provide additional training to managers to promote inclusion and belonging among colleagues and their teams
No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Delivery Date
Progress
Lead Function
13
We perform an annual colleague satisfaction/engagement survey
People Experience
12.6
Jan 2022
100
%
People Experience
17
More than 75 percent of colleagues participate in our annual engagement survey
Employee Engagement
12.6
Apr 2025
95
%
People Experience
18
Colleagues report a combined satisfaction of greater than 90 percent during our annual engagement survey
Employee Engagement
12.6
Apr 2027
66
%
People Experience
19
We have a policy that addresses our official translation languages and what documents these apply to
Language Inclusion
10.2
Jun 2024
0
%
People Experience
20
We have an annual engagement calendar that includes holidays we celebrate based on different beliefs, identities and celebrations
Celebrate Diversity
10.2
Sep 2023
100
%
People Experience
21
We involve our colleagues in developing engagements that celebrate diversity to ensure they are linguistically and culturally appropriate
Celebrate Diversity
10.2
Sep 2023
100
%
People Experience
22
We train our colleagues on ethics and can report the percentage or number of colleagues trained
Training: Ethics
16.5
Jun 2023
100
%
People Development
23
We have awareness training on diversity, discrimination and/or harassment issues and can report the number of colleagues trained
Training: DEI & Discrimination
4.7
Jun 2023
100
%
People Development
24
We provide additional training to managers to promote inclusion and belonging among colleagues and their teams
Training: DEI for Managers
4.7
Jun 2024
25
%
People Experience
25
We include linguistic and cultural diversity training for managers and leaders and can report the percentage or number of managers trained
Training: Linguistic & Cultural Diversity
4.7
Jun 2024
0
%
People Experience
26
We create pathways for colleagues to connect and hold social dialogue through colleague-led affinity groups and share their background with their colleagues
Affinity Groups
10.2
Sep 2023
100
%
People Experience
Ambition 3 Breakdown
Sort by
Notable KPIs
#
28
All our office spaces are inclusive of people with disabilities
#
29
All our office spaces are inclusive of people with neurodivergence
#
30
All our office spaces are inclusive of people with different faiths and beliefs
No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Delivery Date
Progress
Lead Function
27
We have objectively defined, as best as we possibly can, what Inclusivity means at LRQA and how we reached this definition
Diversity & Equal Opportunity
10.2
Mar 2024
50
%
People Experience
28
All our office spaces are inclusive of people with disabilities
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
29
All our office spaces are inclusive of people with neurodivergence
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
30
All our office spaces are inclusive of people with different faiths and beliefs
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
31
All our office spaces are gender-inclusive
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
32
All our office spaces are able to accommodate parenting needs
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
33
Our virtual workspaces are inclusive of people with disabilities
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
34
Our virtual workspaces are inclusive of people with neurodivergence
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
35
Our virtual workspaces are inclusive of people with different faiths and beliefs
Inclusive Environment
10.2
Dec 2027
25
%
People Experience
36
Our virtual workspaces are gender-inclusive
Inclusive Environment
10.2
Dec 2027
0
%
People Experience
37
Our virtual workspaces are inclusive of parenting needs
