Governance

We are committed to governing our actions openly & honestly

0%
of time elapsed
0%
of goals achieved

Our ambitions

We will be accountable
We hold ourselves accountable to the highest Environmental & Social Governance standards. At the heart of our plan is an ESG scorecard that objectively defines what it means to be ethical, responsible and sustainable. The scorecard will be externally verified to ensure we stay honest and accountable to our commitments.

Ambition 1 Breakdown

No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Delivery Date
Progress
Lead Function
1
We have defined our Environmental & Social Governance commitments and key performance indicators
Accountability
16.6
Jan 2023
100
%
Executive Committee
2
Our Environmental & Social Governance key performance indicators are aligned with a formally recognised national body
Accountability
16.6
Jan 2024
5
%
Sustainability
3
We use a material analysis to identify our Environmental & Social Governance key performance indicators
Accountability
9.1
Oct 2023
100
%
Sustainability
4
Our Environmental & Social Governance key performance indicators are externally verified by an independent third party
Accountability
16.6
Jun 2024
5
%
Sustainability
5
We conduct an annual externally independent financial audit
Accountability
16.6
Jan 2022
100
%
Finance
6
We have a publicly stated commitment to human rights, labour rights/decent work, environment and anti-corruption
Accountability
16.6
Jan 2023
80
%
Sustainability
7
We have appointed an inidividual or group responsible for human rights, labour rights/decent work, environment and anti-corruption
Accountability
16.6
Jan 2022
100
%
Human Resources
8
We have a formal structure (such as a cross-functional committee) to address human rights, labour rights/decent work, environment and anti-corruption
Accountability
16.6
Jan 2023
100
%
Sustainability
9
We have a due diligence process to identify, prevent, mitigate, and account for actual and potential negative impacts on human rights, labour rights/decent work, environment and anti-corruption
Accountability
16.6
Jan 2023
25
%
Legal & Sustainability
10
We have a process in place to assess risks related to human rights, labour rights/decent work, environment and anti-corruption
Accountability
8.7
Dec 2023
10
%
Sustainability & Procurement
11
We have a process in place to capture lessons regarding sustainability topics such as human rights, labour rights/decent work, environment and anti-corruption
Accountability
16.7
Jan 2023
25
%
Sustainability
12
The Executive Committee issues an annual statement about the relevance of sustainable development to the company
Accountability
16.6
Jan 2024
0
%
Executive Committee
13
The Executive Committee issues an annual statement that addresses impacts on both people and the environment
Accountability
16.6
Jan 2024
0
%
Executive Committee
14
The Executive Committee issues an annual statement highlighting a zero tolerance for corruption
Accountability
16.6
Jan 2023
100
%
Executive Committee
15
The Board, CEO, and Executive Committee regularly reviews potential risks related to the business model
Accountability
16.6
Jan 2022
100
%
Executive Committee
16
We produce sustainability reporting according to locally, nationally or internationally-recognised bodies
Accountability
16.6
Jan 2024
10
%
Executive Committee
17
Our executive pay is linked to performance on one or more sustainability topics
Accountability
16.6
Jan 2024
0
%
Human Resources
18
We have been audited on-site with regards to our Environmental & Social Governance key performances indicators
Accountability
16.6
Jun 2022
5
%
Sustainability
19
We provide oversight of Environmental & Social Governance and climate-related company impacts
Accountability
16.6
Jan 2023
20
%
Sustainability
20
We consider, measure, and track the social and environmental impact in all major decisions
Accountability
16.6
Jan 2024
10
%
Executive Committee
21
We have a conflict of interest policy
Conflict of Interest
16.6
Jan 2022
100
%
Legal
22
We have audits of control procedures (e.g. accounting, purchasing etc.) to prevent conflict of interest
Conflict of Interest
16.6
Jan 2022
100
%
Finance & IT
23
We have awareness training on conflict of interest
Conflict of Interest
16.6
Jan 2023
100
%
Learning & Development
24
We track the number of conflict of interest incidents and record decisions and actions
Conflict of Interest
16.6
Jan 2023
100
%
Finance & IT
25
We conduct an annual external conflict of interest assessment
Conflict of Interest
16.6
Jan 2024
0
%
Finance & IT
26
We have a procedure in place to report, respond to, and fix conflict of interest incidents
Conflict of Interest
16.6
Jan 2023
100
%
Finance & IT
27
We have a fraud policy
Fraud
16.6
Jan 2022
100
%
Finance
28
We have audits of control procedures (e.g. accounting, purchasing etc) to prevent fraud
Fraud
16.6
Jan 2022
100
%
Finance
29
We have awareness training to prevent fraud
Fraud
16.6
Jan 2022
100
%
Learning & Development
30
We track the number of confirmed conflict of fraud incidents
Fraud
16.6
Jan 2022
100
%
Finance
31
We have a procedure in place to report, respond to, and fix fraud incidents
Fraud
16.6
Jan 2022
100
%
Finance
32
We have a money laundering policy
Money laundering
16.6
Jan 2022
100
%
Finance
33
We have audits of control procedures (e.g. accounting, purchasing etc) to prevent money laundering
Money laundering
16.6
Jan 2022
100
%
Finance
34
We have awareness training to prevent money laundering
Money laundering
16.6
Jan 2023
100
%
Learning & Development
35
We track the number of money laundering incidents
Money laundering
16.6
Jan 2022
100
%
Finance
36
We conduct an annual external money laundering assessment
Money laundering
16.6
Jan 2024
10
%
Finance
37
We have a procedure in place to report, respond to, and fix money laundering incidents
Money laundering
16.6
Jan 2023
100
%
Finance
38
We have an anti-trust policy
Anti-Competition
16.6
Jan 2022
100
%
Finance
39
We have audits of control procedures (e.g. accounting, purchasing etc.) to prevent anti-competition
Anti-Competition
16.6
Jan 2023
100
%
Finance
40
We have awareness training to prevent anti-competition
Anti-Competition
16.6
Jan 2022
100
%
Learning & Development
41
We track the number of confirmed anti-trust incidents
Anti-Competition
16.6
Jan 2022
100
%
Finance
42
We conduct an annual external anti-competition assessment
Anti-Competition
16.6
Jan 2024
0
%
Finance
43
We have a procedure in place to report, respond to, and fix anti-trust incidents
Anti-Competition
16.6
Jan 2023
100
%
Finance
44
We have an anti-bribery and anti-corruption policy
Anti-Corruption
16.6
Jan 2022
100
%
Finance
45
We have audits of control procedures (e.g. accounting, purchasing etc.) to prevent anti-corruption
Anti-Corruption
16.6
Jan 2023
100
%
Finance
46
We have awareness training to prevent on anti-bribery and anti-corruption
Anti-Corruption
16.6
Jan 2022
100
%
Learning & Development
47
We track the number of confirmed anti-bribery and anti-corruption incidents
Anti-Corruption
16.6
Jan 2023
100
%
Finance
48
We conduct an annual external anti-corruption assessment
Anti-Corruption
16.6
Jan 2024
0
%
Finance
49
We have a procedure in place to report, respond to, and fix anti-corruption incidents
Anti-Corruption
16.6
Jan 2023
100
%
Finance
50
We have a Gifts & Hospitality policy
Gifts & Hospitality
16.6
Jan 2023
100
%
Legal
51
We have a procedure and a Gifts & Hospitality Register to track Gifts & Hospitality requests and approvals
Gifts & Hospitality
16.6
Jan 2023
100
%
Legal
52
We have awareness training for Gifts & Hospitality
Gifts & Hospitality
16.6
Jan 2023
100
%
Learning & Development
53
We have a sustainable procurement policy that addresses environmental issues, labour practices and human rights
Suppliers
16.6
Jan 2024
25
%
Procurement
54
Our supplier selection program includes audits on environmental, social or human rights issues site visits at supplier sites at least for the most critical suppliers/supplies
Suppliers
16.6
Jan 2024
10
%
Procurement
55
We have a supplier Business Partner Code of Conduct in place
Suppliers
16.6
Jan 2024
10
%
Procurement
56
We formally require our suppliers to comply with environmental and social regulations and to our commitments on these topics (e.g. by asking to sign our Code of Conduct)
Suppliers
16.6
Jan 2024
10
%
Procurement
57
We track and report the percentage of our suppliers with their own Environmental & Social Governance policy
Suppliers
16.6
Jan 2024
10
%
Procurement
58
We track and measure the percentage of targeted suppliers who have agreed to comply with our Business Partner Code of Conduct or have an equivalent in place
Suppliers
16.6
Jan 2024
0
%
Procurement
59
We have a Whistleblower procedure (Speak Up)
Whistleblowing
16.6
Jan 2023
100
%
Legal
60
We have an information security due diligence program on third parties in place
Cyber Security
16.6
Jan 2022
100
%
IT
61
We perform information security risk assessments
Cyber Security
16.6
Jan 2022
100
%
IT
62
We have audits of control procedures to prevent information security breaches
Cyber Security
16.6
Jan 2022
100
%
IT
63
We have an incident response procedure (IRP) to manage breaches of confidential information in place
Cyber Security
16.6
Jan 2023
100
%
IT
64
We have an implementation of a cyber security records retention schedule in place
Cyber Security
16.6
Jan 2022
100
%
IT
65
We have measures to protect third party data from unauthorized access or disclosure
Cyber Security
16.6
Jan 2022
100
%
IT
66
We have measures for gaining stakeholder consent regarding the processing, sharing of data
Cyber Security
16.6
Jan 2022
100
%
IT
67
We have other information security certification schemes in place (e.g. Cyber Essentials etc)
Cyber Security
16.6
Jan 2024
0
%
IT
68
We have awareness training to prevent information security breaches
Cyber Security
16.6
Jan 2022
100
%
Learning & Development
69
We have a procedure in place to report, respond to, and fix information security incidents
Cyber Security
16.6
Jan 2022
100
%
IT
70
We have policies to monitor compliance with the UN Global Compact principles or Organisation for Economic Co-operation and Development Guidelines for Multinational Enterprises or grievance/complaints handling mechanisms to address violations of the UN Global Compact principles or Organisation for Economic Co-operation and Development Guidelines for Multinational Enterprises
UNGC / OECD Compliance
16.6
Jan 2024
10
%
Sustainability
71
We have a human rights policy in place
Human Rights
16.6
Jan 2024
50
%
Procurement & Sustainability
72
We have obtained a labor and human rights management system certification in every country we operate
Human Rights
16.6
Jan 2025
5
%
HSES
We will be transparent
We openly and honestly share our impact as a company, including when we fall short. To achieve this, Our Planet, Our Plan will be designed, directed, and governed by a group of diverse stakeholders who fully represent those impacted by our work, including our colleagues, clients, suppliers, community and environmental groups.

Ambition 2 Breakdown

No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Delivery Date
Progress
Lead Function
73
We have defined the frequency of Environmental & Social Governance discussion at board meetings
Roles & Responsibilities
16.6
Jan 2023
100
%
Executive Committee
74
We have identified the company professionals dedicated to Environmental & Social Governance
Roles & Responsibilities
16.6
Jan 2023
80
%
Executive Committee
75
We have defined the C-suite executive linkage to Environmental & Social Governance performance
Roles & Responsibilities
16.6
Jan 2024
0
%
Executive Committee
76
Our board reviews our Environmental & Social Governance performance on a quarterly basis
Roles & Responsibilities
16.6
Jan 2023
50
%
Executive Committee
77
We have clearly defined our key stakeholders in relation to our https://lrqa-opop-staging.webflow.io/ plan
Roles & Responsibilities
16.6
Jan 2023
100
%
Executive Committee
78
We have a clear governance structure for our Environmental & Social Governance commitments and performance metrics
Roles & Responsibilities
16.7
Jan 2023
50
%
Executive Committee
79
We communicate progress towards the UN Sustainable Development Goals
Roles & Responsibilities
16.6
Jan 2023
100
%
Sustainability
80
Our Environmental & Social Governance report is publicly available with full transparency to our results and future plans
Roles & Responsibilities
16.6
Jan 2023
50
%
Sustainability
81
We make information available to the public with respect to actual and potential human rights impacts of our operations
Roles & Responsibilities
%
Sustainability
82
We have defined and shared our financial transparency with all stakeholders
Financial Transparency
16.6
Jan 2022
100
%
Finance
83
We track, measure, and report on our last fiscal year performance
Financial Transparency
16.6
Jan 2022
100
%
Finance
84
We track, measure, and report on our reporting currency
Financial Transparency
16.6
Jan 2022
100
%
Finance
85
We track, measure, and report on our revenue last year
Financial Transparency
16.6
Jan 2022
100
%
Finance
86
We track, measure, and report on our net income last year
Financial Transparency
16.6
Jan 2022
100
%
Finance
87
We track, measure, and report on financial reporting, taxes, investments, and loans
Financial Transparency
16.6
Jan 2023
100
%
Finance
88
We monitor and disclose if we work with suppliers and/or clients involved in the production, operation, trade, or sale of: alcohol; tobacco; gambling; firearms weapons; pornography; payday, short term, or high interest lending; fossil fuel industry; or minig industry.
Disclosure Industries
16.6
Jan 2024
10
%
Procurement & Sales
89
We monitor and disclose if we work with suppliers and/or clients involved in the production, operation, trade, or sale of: nuclear power or hazardous materials industries; the prison industry; whole life insurance; volunteer placement orphanages; tax advisory services; animal products or services; or genetically modified organisms (GMOs).
Disclosure Industries
16.6
Jan 2024
10
%
Procurement & Sales
90
We monitor and disclose working with suppliers and/or clients that are involved with the production, operation, trade, or sale of products or activities that are illegal under country laws or regulations where they have operated, banned in international conventions or agreements, or subject to international phase-out or regulation
Disclosure Industries
16.6
Jan 2024
10
%
Procurement & Sales
91
We monitor and disclose working with suppliers and/or clients that are involved with the production, operation, trade, or sale of industries reliant upon materials at high risk of human rights infringements (e.g. conflict minerals)
Disclosure Industries
16.6
Jan 2024
50
%
Procurement & Sales
92
We disclose if we use corporate shells or other structural means, such as establishing multiple corporate entities, to minimize tax payments
Disclosure Practices
16.6
Jan 2023
100
%
Finance
93
We disclose if we operate in conflict zones or are located adjacent to or in sensitive ecosystems
Disclosure Practices
16.6
Jan 2023
100
%
Procurement & Sales
94
We disclose if we sell or provide access to consumer or user data
Disclosure Practices
16.6
Jan 2024
0
%
IT
95
We disclose if our company has taken a public stance against unionisation, has engaged in activities that may be perceived as taking a stance against union organizing, or prohibits workers from freely associating and bargaining collectively for the terms of one's employment
Disclosure Practices
16.6
Jan 2024
10
%
Human Resources
96
We disclose if we employ prisoners; individuals on zero-hour contracts; or if overtime work is compulsory and exceeds 48 hours in a week.
Disclosure Practices
16.6
Jan 2024
0
%
Human Resources
97
We disclose if we employ workers under the age of 15 (or other minimum work age covered by the International Labour Organization Convention No. 138 ) and/or company does not keep personnel records that include evidence of the date of birth of each
Disclosure Practices
16.6
Jan 2023
100
%
Human Resources
98
We disclose if we engage in other sensitive practices that may cause social or environmental harm, or are subject to stakeholder concern
Disclosure Practices
16.6
Jan 2024
0
%
Sustainability
99
We disclose if in the past five years we have had an operational or on-the-job fatality
Disclosure Outcomes & Penalties
16.6
Jan 2022
100
%
HSES
100
We disclose if in the past five years we have had a litigation or arbitration that is either ongoing, settled, or found against us
Disclosure Outcomes & Penalties
16.6
Jan 2024
0
%
Legal
101
We disclose if in the past five years we have filed for bankruptcy
Disclosure Outcomes & Penalties
16.7
Jan 2022
100
%
Finance
102
We disclose if in the past five years we have had layoffs of more than 20 percent of our workforce
Disclosure Outcomes & Penalties
16.7
Jan 2023
100
%
Human Resources
103
We disclose if in the past five years we have experienced accidental discharges to air, land or water of hazardous substances
Disclosure Outcomes & Penalties
16.7
Jan 2023
100
%
Sustainability
104
We disclose if in the past five years we have had construction or operations involving large scale land acquisition, convergence, or degradation (including the construction or refurbishment of dams), or resulted in the resettlement or economic displacement of 5,000 or more people
Disclosure Outcomes & Penalties
16.7
Jan 2024
0
%
Procurement
105
We disclose if any of our suppliers operate in conflict zones
Supply Chain Disclosure
16.7
Jan 2024
0
%
Procurement
106
We disclose if any of our supplier's practices or outcomes produced substantial negative impacts regarding human rights, labor conditions, or local communities
Supply Chain Disclosure
16.7
Jan 2024
0
%
Procurement
107
We disclose if any of our supplier's practices or outcomes produced substantial negative environmental impact
Supply Chain Disclosure
16.7
Jan 2024
10
%
Procurement
108
We report the percentage of company expenses (excluding labour) was spent with independent suppliers local to our headquarters or relevant facilities in the last fiscal year
Economic Impact
9.1
Jan 2026
0
%
Procurement
We will lead the way in ESG
Our ambition is to become the highest-scoring B-Corporation and to be recognised as making a leading contribution to the UN Sustainable Development Goals. To achieve this, Our Planet, Our Plan will guide every colleague to work together to innovate, grow and push the boundaries in our ESG commitments.

Ambition 3 Breakdown

No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Delivery Date
Progress
Lead Function
109
We achieve the highest B-Corporation score for a company of our size in our sector
Partnerships
9.1
Dec 2028
0
%
Sustainability
110
We are a signatory of the United Nations Global Compact (UNGC)
Partnerships
16.6
Jan 2023
100
%
Sustainability
111
We work in collaboration with the UN on developing Environment and Social Governance regulations and standards
Partnerships
16.6
Dec 2026
0
%
Sustainability

Ambition 1 Breakdown

Notable KPIs

#

2

Our Environmental & Social Governance key performance indicators are aligned with a formally recognised national body

#

3

We use a material analysis to identify our Environmental & Social Governance key performance indicators

#

4

Our Environmental & Social Governance key performance indicators are externally verified by an independent third party
No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Lead Function
1
We have defined our Environmental & Social Governance commitments and key performance indicators
Accountability
16.6
Executive Committee
2
Our Environmental & Social Governance key performance indicators are aligned with a formally recognised national body
Accountability
16.6
Sustainability
3
We use a material analysis to identify our Environmental & Social Governance key performance indicators
Accountability
9.1
Sustainability
4
Our Environmental & Social Governance key performance indicators are externally verified by an independent third party
Accountability
16.6
Sustainability
5
We conduct an annual externally independent financial audit
Accountability
16.6
Finance
6
We have a publicly stated commitment to human rights, labour rights/decent work, environment and anti-corruption
Accountability
16.6
Sustainability
7
We have appointed an inidividual or group responsible for human rights, labour rights/decent work, environment and anti-corruption
Accountability
16.6
Human Resources
8
We have a formal structure (such as a cross-functional committee) to address human rights, labour rights/decent work, environment and anti-corruption
Accountability
16.6
Sustainability
9
We have a due diligence process to identify, prevent, mitigate, and account for actual and potential negative impacts on human rights, labour rights/decent work, environment and anti-corruption
Accountability
16.6
Legal & Sustainability
10
We have a process in place to assess risks related to human rights, labour rights/decent work, environment and anti-corruption
Accountability
8.7
Sustainability & Procurement
11
We have a process in place to capture lessons regarding sustainability topics such as human rights, labour rights/decent work, environment and anti-corruption
Accountability
16.7
Sustainability
12
The Executive Committee issues an annual statement about the relevance of sustainable development to the company
Accountability
16.6
Executive Committee
13
The Executive Committee issues an annual statement that addresses impacts on both people and the environment
Accountability
16.6
Executive Committee
14
The Executive Committee issues an annual statement highlighting a zero tolerance for corruption
Accountability
16.6
Executive Committee
15
The Board, CEO, and Executive Committee regularly reviews potential risks related to the business model
Accountability
16.6
Executive Committee
16
We produce sustainability reporting according to locally, nationally or internationally-recognised bodies
Accountability
16.6
Executive Committee
17
Our executive pay is linked to performance on one or more sustainability topics
Accountability
16.6
Human Resources
18
We have been audited on-site with regards to our Environmental & Social Governance key performances indicators
Accountability
16.6
Sustainability
19
We provide oversight of Environmental & Social Governance and climate-related company impacts
Accountability
16.6
Sustainability
20
We consider, measure, and track the social and environmental impact in all major decisions
Accountability
16.6
Executive Committee
21
We have a conflict of interest policy
Conflict of Interest
16.6
Legal
22
We have audits of control procedures (e.g. accounting, purchasing etc.) to prevent conflict of interest
Conflict of Interest
16.6
Finance & IT
23
We have awareness training on conflict of interest
Conflict of Interest
16.6
Learning & Development
24
We track the number of conflict of interest incidents and record decisions and actions
Conflict of Interest
16.6
Finance & IT
25
We conduct an annual external conflict of interest assessment
Conflict of Interest
16.6
Finance & IT
26
We have a procedure in place to report, respond to, and fix conflict of interest incidents
Conflict of Interest
16.6
Finance & IT
27
We have a fraud policy
Fraud
16.6
Finance
28
We have audits of control procedures (e.g. accounting, purchasing etc) to prevent fraud
Fraud
16.6
Finance
29
We have awareness training to prevent fraud
Fraud
16.6
Learning & Development
30
We track the number of confirmed conflict of fraud incidents
Fraud
16.6
Finance
31
We have a procedure in place to report, respond to, and fix fraud incidents
Fraud
16.6
Finance
32
We have a money laundering policy
Money laundering
16.6
Finance
33
We have audits of control procedures (e.g. accounting, purchasing etc) to prevent money laundering
Money laundering
16.6
Finance
34
We have awareness training to prevent money laundering
Money laundering
16.6
Learning & Development
35
We track the number of money laundering incidents
Money laundering
16.6
Finance
36
We conduct an annual external money laundering assessment
Money laundering
16.6
Finance
37
We have a procedure in place to report, respond to, and fix money laundering incidents
Money laundering
16.6
Finance
38
We have an anti-trust policy
Anti-Competition
16.6
Finance
39
We have audits of control procedures (e.g. accounting, purchasing etc.) to prevent anti-competition
Anti-Competition
16.6
Finance
40
We have awareness training to prevent anti-competition
Anti-Competition
16.6
Learning & Development
41
We track the number of confirmed anti-trust incidents
Anti-Competition
16.6
Finance
42
We conduct an annual external anti-competition assessment
Anti-Competition
16.6
Finance
43
We have a procedure in place to report, respond to, and fix anti-trust incidents
Anti-Competition
16.6
Finance
44
We have an anti-bribery and anti-corruption policy
Anti-Corruption
16.6
Finance
45
We have audits of control procedures (e.g. accounting, purchasing etc.) to prevent anti-corruption
Anti-Corruption
16.6
Finance
46
We have awareness training to prevent on anti-bribery and anti-corruption
Anti-Corruption
16.6
Learning & Development
47
We track the number of confirmed anti-bribery and anti-corruption incidents
Anti-Corruption
16.6
Finance
48
We conduct an annual external anti-corruption assessment
Anti-Corruption
16.6
Finance
49
We have a procedure in place to report, respond to, and fix anti-corruption incidents
Anti-Corruption
16.6
Finance
50
We have a Gifts & Hospitality policy
Gifts & Hospitality
16.6
Legal
51
We have a procedure and a Gifts & Hospitality Register to track Gifts & Hospitality requests and approvals
Gifts & Hospitality
16.6
Legal
52
We have awareness training for Gifts & Hospitality
Gifts & Hospitality
16.6
Learning & Development
53
We have a sustainable procurement policy that addresses environmental issues, labour practices and human rights
Suppliers
16.6
Procurement
54
Our supplier selection program includes audits on environmental, social or human rights issues site visits at supplier sites at least for the most critical suppliers/supplies
Suppliers
16.6
Procurement
55
We have a supplier Business Partner Code of Conduct in place
Suppliers
16.6
Procurement
56
We formally require our suppliers to comply with environmental and social regulations and to our commitments on these topics (e.g. by asking to sign our Code of Conduct)
Suppliers
16.6
Procurement
57
We track and report the percentage of our suppliers with their own Environmental & Social Governance policy
Suppliers
16.6
Procurement
58
We track and measure the percentage of targeted suppliers who have agreed to comply with our Business Partner Code of Conduct or have an equivalent in place
Suppliers
16.6
Procurement
59
We have a Whistleblower procedure (Speak Up)
Whistleblowing
16.6
Legal
60
We have an information security due diligence program on third parties in place
Cyber Security
16.6
IT
61
We perform information security risk assessments
Cyber Security
16.6
IT
62
We have audits of control procedures to prevent information security breaches
Cyber Security
16.6
IT
63
We have an incident response procedure (IRP) to manage breaches of confidential information in place
Cyber Security
16.6
IT
64
We have an implementation of a cyber security records retention schedule in place
Cyber Security
16.6
IT
65
We have measures to protect third party data from unauthorized access or disclosure
Cyber Security
16.6
IT
66
We have measures for gaining stakeholder consent regarding the processing, sharing of data
Cyber Security
16.6
IT
67
We have other information security certification schemes in place (e.g. Cyber Essentials etc)
Cyber Security
16.6
IT
68
We have awareness training to prevent information security breaches
Cyber Security
16.6
Learning & Development
69
We have a procedure in place to report, respond to, and fix information security incidents
Cyber Security
16.6
IT
70
We have policies to monitor compliance with the UN Global Compact principles or Organisation for Economic Co-operation and Development Guidelines for Multinational Enterprises or grievance/complaints handling mechanisms to address violations of the UN Global Compact principles or Organisation for Economic Co-operation and Development Guidelines for Multinational Enterprises
UNGC / OECD Compliance
16.6
Sustainability
71
We have a human rights policy in place
Human Rights
16.6
Procurement & Sustainability
72
We have obtained a labor and human rights management system certification in every country we operate
Human Rights
16.6
HSES

Ambition 2 Breakdown

Notable KPIs

#

76

Our board reviews our Environmental & Social Governance performance on a quarterly basis

#

78

We have a clear governance structure for our Environmental & Social Governance commitments and performance metrics

#

80

Our Environmental & Social Governance report is publicly available with full transparency to our results and future plans
No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Lead Function
73
We have defined the frequency of Environmental & Social Governance discussion at board meetings
Roles & Responsibilities
16.6
Executive Committee
74
We have identified the company professionals dedicated to Environmental & Social Governance
Roles & Responsibilities
16.6
Executive Committee
75
We have defined the C-suite executive linkage to Environmental & Social Governance performance
Roles & Responsibilities
16.6
Executive Committee
76
Our board reviews our Environmental & Social Governance performance on a quarterly basis
Roles & Responsibilities
16.6
Executive Committee
77
We have clearly defined our key stakeholders in relation to our https://lrqa-opop-staging.webflow.io/ plan
Roles & Responsibilities
16.6
Executive Committee
78
We have a clear governance structure for our Environmental & Social Governance commitments and performance metrics
Roles & Responsibilities
16.7
Executive Committee
79
We communicate progress towards the UN Sustainable Development Goals
Roles & Responsibilities
16.6
Sustainability
80
Our Environmental & Social Governance report is publicly available with full transparency to our results and future plans
Roles & Responsibilities
16.6
Sustainability
81
We make information available to the public with respect to actual and potential human rights impacts of our operations
Roles & Responsibilities
Sustainability
82
We have defined and shared our financial transparency with all stakeholders
Financial Transparency
16.6
Finance
83
We track, measure, and report on our last fiscal year performance
Financial Transparency
16.6
Finance
84
We track, measure, and report on our reporting currency
Financial Transparency
16.6
Finance
85
We track, measure, and report on our revenue last year
Financial Transparency
16.6
Finance
86
We track, measure, and report on our net income last year
Financial Transparency
16.6
Finance
87
We track, measure, and report on financial reporting, taxes, investments, and loans
Financial Transparency
16.6
Finance
88
We monitor and disclose if we work with suppliers and/or clients involved in the production, operation, trade, or sale of: alcohol; tobacco; gambling; firearms weapons; pornography; payday, short term, or high interest lending; fossil fuel industry; or minig industry.
Disclosure Industries
16.6
Procurement & Sales
89
We monitor and disclose if we work with suppliers and/or clients involved in the production, operation, trade, or sale of: nuclear power or hazardous materials industries; the prison industry; whole life insurance; volunteer placement orphanages; tax advisory services; animal products or services; or genetically modified organisms (GMOs).
Disclosure Industries
16.6
Procurement & Sales
90
We monitor and disclose working with suppliers and/or clients that are involved with the production, operation, trade, or sale of products or activities that are illegal under country laws or regulations where they have operated, banned in international conventions or agreements, or subject to international phase-out or regulation
Disclosure Industries
16.6
Procurement & Sales
91
We monitor and disclose working with suppliers and/or clients that are involved with the production, operation, trade, or sale of industries reliant upon materials at high risk of human rights infringements (e.g. conflict minerals)
Disclosure Industries
16.6
Procurement & Sales
92
We disclose if we use corporate shells or other structural means, such as establishing multiple corporate entities, to minimize tax payments
Disclosure Practices
16.6
Finance
93
We disclose if we operate in conflict zones or are located adjacent to or in sensitive ecosystems
Disclosure Practices
16.6
Procurement & Sales
94
We disclose if we sell or provide access to consumer or user data
Disclosure Practices
16.6
IT
95
We disclose if our company has taken a public stance against unionisation, has engaged in activities that may be perceived as taking a stance against union organizing, or prohibits workers from freely associating and bargaining collectively for the terms of one's employment
Disclosure Practices
16.6
Human Resources
96
We disclose if we employ prisoners; individuals on zero-hour contracts; or if overtime work is compulsory and exceeds 48 hours in a week.
Disclosure Practices
16.6
Human Resources
97
We disclose if we employ workers under the age of 15 (or other minimum work age covered by the International Labour Organization Convention No. 138 ) and/or company does not keep personnel records that include evidence of the date of birth of each
Disclosure Practices
16.6
Human Resources
98
We disclose if we engage in other sensitive practices that may cause social or environmental harm, or are subject to stakeholder concern
Disclosure Practices
16.6
Sustainability
99
We disclose if in the past five years we have had an operational or on-the-job fatality
Disclosure Outcomes & Penalties
16.6
HSES
100
We disclose if in the past five years we have had a litigation or arbitration that is either ongoing, settled, or found against us
Disclosure Outcomes & Penalties
16.6
Legal
101
We disclose if in the past five years we have filed for bankruptcy
Disclosure Outcomes & Penalties
16.7
Finance
102
We disclose if in the past five years we have had layoffs of more than 20 percent of our workforce
Disclosure Outcomes & Penalties
16.7
Human Resources
103
We disclose if in the past five years we have experienced accidental discharges to air, land or water of hazardous substances
Disclosure Outcomes & Penalties
16.7
Sustainability
104
We disclose if in the past five years we have had construction or operations involving large scale land acquisition, convergence, or degradation (including the construction or refurbishment of dams), or resulted in the resettlement or economic displacement of 5,000 or more people
Disclosure Outcomes & Penalties
16.7
Procurement
105
We disclose if any of our suppliers operate in conflict zones
Supply Chain Disclosure
16.7
Procurement
106
We disclose if any of our supplier's practices or outcomes produced substantial negative impacts regarding human rights, labor conditions, or local communities
Supply Chain Disclosure
16.7
Procurement
107
We disclose if any of our supplier's practices or outcomes produced substantial negative environmental impact
Supply Chain Disclosure
16.7
Procurement
108
We report the percentage of company expenses (excluding labour) was spent with independent suppliers local to our headquarters or relevant facilities in the last fiscal year
Economic Impact
9.1
Procurement

Ambition 3 Breakdown

Notable KPIs

#

109

We achieve the highest B-Corporation score for a company of our size in our sector

#

110

We are a signatory of the United Nations Global Compact (UNGC)

#

111

We work in collaboration with the UN on developing Environment and Social Governance regulations and standards
No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Lead Function
109
We achieve the highest B-Corporation score for a company of our size in our sector
Partnerships
9.1
Sustainability
110
We are a signatory of the United Nations Global Compact (UNGC)
Partnerships
16.6
Sustainability
111
We work in collaboration with the UN on developing Environment and Social Governance regulations and standards
Partnerships
16.6
Sustainability