Equity

We are committed to creating equity & acting ethically across our business

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Our ambitions

We will be equitable in attracting new colleagues
Equity begins at attracting people from all backgrounds. We will create hiring pathways that provide everyone with measurably equal opportunities and fairness to be at their best. Our ambition is for every candidate to experience an equitable recruitment process and shape their future career with us in a supportive environment.

Ambition 1 Breakdown

No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Delivery Date
Progress
Lead Function
1
We adopt practices to attract locally underrepresented and under-resourced individuals to our company
Attraction
8.5
Dec 2024
0
%
People Services
2
We have externally verified policies and actions to prevent discrimination during our recruitment phase
Recruitment
8.5
Dec 2024
0
%
People Experience
3
We are able to list and describe company recruitment and retention programs globally
Recruitment
8.5
Jan 2023
100
%
People Experience
4
We have a transparent recruitment process whereby we are open and honest about every aspect of the process
Recruitment
8.5
Sep 2024
25
%
People Experience
5
All new colleagues are trained in equity, diversity and inclusion and equal opportunity within 90 days of joining our company
Recruitment
8.5
Sep 2024
25
%
People Experience
6
We use objective criteria in recruitment for all colleagues
Recruitment
8.5
Sep 2024
25
%
People Experience
7
We use blind shortlisting in recruitment
Recruitment
8.5
Jun 2024
0
%
People Experience
8
We use structured interviews to interview candidates
Recruitment
8.5
Sep 2024
25
%
People Experience
9
We ensure that our recruitment programmes are inclusive and diverse
Recruitment
8.5
Sep 2024
25
%
People Experience
10
Our recruitment process is accessible to people of different abilities
Recruitment
8.5
Dec 2024
25
%
People Experience
11
We disclose the pay bands for all recruiting positions
Recruitment
8.5
Jun 2025
0
%
Reward
12
We provide recruitment feedback to unsuccessful candidates
Recruitment
8.5
Dec 2024
50
%
People Experience
We will create a level playing field
We recognise the individualised needs of our diverse global workforce. That’s why we will offer comprehensive opportunities through benefits, learning, wellbeing, time off and diversity awareness to enable our people to reach their full potential as colleagues, managers, leaders and mentors.

Ambition 2 Breakdown

No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Delivery Date
Progress
Lead Function
13
We have official measures to promote career mobility
Career Mobility
8.5
Dec 2024
50
%
People Experience
14
We have a regular assessment (at least once a year) of individual performance
Career Mobility
8.5
Jan 2023
100
%
People Experience
15
We engage and empower colleagues through a variety of means, and can describe what they are
Employee Engagement
8.5
Jun 2024
50
%
People Experience
16
We develop an "equitable onboarding" package for new colleagues to connect them to the resources and space they need to feel successful
Employee Engagement
8.5
Dec 2024
33
%
People Experience
17
We provide global flexible benefits to all colleagues which includes access to family planning
Flexible Benefits
3.7
Jun 2025
25
%
Reward
18
We provide global flexible benefits to all colleagues which includes access to childcare and family support
Flexible Benefits
3.7
Jun 2025
50
%
Reward
19
We provide global flexible benefits to all colleagues which includes access to healthcare, health insurance and life insurance
Flexible Benefits
3.8
Jun 2025
25
%
Reward
20
We provide global flexible supplementary benefits to all colleagues and can define what these are
Flexible Benefits
3.8
Jun 2025
50
%
Reward
21
We provide a flexible stipend that supports colleagues' needs and development
Flexible Benefits
4.4
Dec 2027
0
%
Reward
22
Colleagues who work part-time are eligible to participate in company flexible benefits
Flexible Benefits
3.8
Jun 2025
25
%
Reward
23
We provide primary parental leave to our salaried colleagues, either through the company or government program, in a way that is gender-neutral
Flexible Benefits
5.4
Jun 2025
75
%
Reward
24
We have a secondary parental leave policies for salaried colleagues, either through the company or government program, in a way that is gender neutral
Flexible Benefits
5.4
Dec 2026
0
%
Reward
25
We offer all colleagues flexible working hours and options, and have defined what this means
Flexible Hours
8.5
Dec 2024
25
%
People Services
26
Colleagues have the right to join labor unions or colleagues’ councils
Labour Unions
8.8
Dec 2025
0
%
People Experience
27
We have externally verified policies and actions to prevent discrimination in professional development that include policies for diversity, discrimination and harassment
Policies & Procedures
4.7
Dec 2024
25
%
Learning & Development
28
We have a remediation procedure in place for identified cases of discrimination
Policies & Procedures
10.3
Jan 2023
100
%
People Experience
29
We report the annual minimum number of paid days off (including holidays) that colleagues receive
Time Off
8.5
Jun 2024
25
%
People Services
30
We have a global minimum paid time off policy for our colleagues
Time Off
8.5
Dec 2024
25
%
People Services
We will pay equitably and transparently
We want to provide just compensation that reward people for their expertise and performance. We will achieve this by addressing transparency, accuracy, timeliness and gaps in how our people are compensated and paid for being apart of LRQA.

Ambition 3 Breakdown

No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Delivery Date
Progress
Lead Function
31
We have a bonus scheme related to company performance
Bonus
8.5
Dec 2024
50
%
Reward
32
All colleagues have equal access to receive a monetary bonus in the last fiscal year in line with the company bonus scheme
Bonus
8.5
Dec 2024
50
%
Reward
33
We report the percentage of the company owned by the CEO, senior executives, and company leaders
Colleague Ownership
8.5
Jun 2024
50
%
People Services
34
We are able to define the criteria for colleagues to take part in company ownership
Colleague Ownership
8.5
Jun 2024
25
%
People Services
35
A significant percentage of the company is owned by colleagues who are not executives or founders
Colleague Ownership
8.5
Dec 2029
0
%
People Services
36
We report the percentage of our colleagues that are from a low-income background or do not have a college degree and is also employed in company facilities located in low-income communities
Equitable Opportunity
10.2
Dec 2025
0
%
People Services
37
The highest compensated colleague paid, inclusive of bonus, as compared to the lowest paid full-time colleague is no greater than a factor of 10
Equitable Pay
8.5
Dec 2027
0
%
Reward
38
We pay contractors 100 percent of their fee when their hours are cancelled 24 hours before the work was to commence if it was at the fault of our company
Equitable Pay
8.5
Dec 2026
0
%
People Services
39
There is gender parity among pay
Fair Pay
8.5
Dec 2026
25
%
Reward
40
We have defined and implemented compensation for overtime or atypical working hours
Fair Pay
8.5
Jan 2023
100
%
Reward
41
We pay at least the national living wage across the company
Fair Pay
8.5
Dec 2026
25
%
Reward
42
We take actions to promote wage equality in the workplace (e.g. equal pay monitoring)
Fair Pay
8.5
Dec 2025
25
%
Reward
43
We report if the majority of our colleagues are paid on a fixed salary or a daily or hourly wage
Fair Pay
8.5
Jun 2024
25
%
People Services
44
We have a global remuneration process (e.g. salary grid, procedure for salary advancement)
Fair Pay
8.5
Dec 2024
25
%
Reward
45
When adjusted across the national cost of living standards, we have an ethnicity pay gap of less than two percent
Fair Pay
8.5
Dec 2027
0
%
Reward
46
We have an emergency employee fund or provide hardship loans to qualified colleagues
Financial Security
8.5
Jan 2023
100
%
People Services
47
We report the multiple of the highest compensated full-time colleague paid, inclusive of bonus, as compared to the lowest paid full-time colleague
Financial Security
8.5
Jun 2024
0
%
People Services
48
All colleagues have access to savings programs for retirement
Financial Security
8.5
Dec 2026
25
%
Reward
49
We provide financial products, programs, or services to help meet financial health needs of hourly colleagues
Financial Security
3.8
Dec 2027
0
%
Reward
50
We report the number of non-US colleagues earning less than USD 10,000 annually
Financial Transparency
5.8
Jun 2024
0
%
People Services
51
We report the median colleague pay used to calculate the CEO pay ratio
Financial Transparency
5.8
Jun 2024
0
%
Reward
52
We report the lowest wage as calculated on an hourly basis
Financial Transparency
5.8
Jun 2024
0
%
Reward
53
We openly publish our pay bands
Financial Transparency
8.5
Dec 2024
0
%
Reward
54
Full-time colleagues are granted stock, stock options, or stock equivalents
Remuneration
8.5
Dec 2028
0
%
Reward
55
We report net job growth rate for full-time and part-time positions over the last 12 months
Job Growth
8.1
Dec 2024
0
%
People Services
56
We report the number of full-time and part-time jobs that have been added to our payroll
Job Growth
8.1
Dec 2024
25
%
People Services
57
We have official measures to anticipate or reduce layoffs
Job Growth
8.5
Jan 2023
100
%
People Services
58
We report what percentage of the company is owned by individuals who would qualify as non-accredited investors
Company Ownership
8.5
Jun 2024
0
%
People Services
59
We report the percentage of our company's ownership that is located locally (i.e. being part of the same community) to at least two-thirds of the company's workforce
Company Ownership
8.5
Jun 2024
0
%
People Services
60
We report the characteristics that apply to the financial institution that provides the majority of our banking services
Banking
12.6
Jun 2024
0
%
People Services
61
We report whether we outsource support services (staffing) essential to the delivery of our services to other individuals or organizations
Employment
8.5
Jun 2024
0
%
People Services
62
Our company is structured to benefit our colleagues, such as through ownership structures or workforce development programs
Employment
8.5
Dec 2025
25
%
People Services
63
We report number of colleagues with a permanent contract, defined as a contract with an employee, for full-time or part-time work, for an indeterminate period
Employment
8.5
Jun 2024
0
%
People Services
64
The majority of our colleagues are employed on a permanent contract, defined as a contract with an employee, for full-time or part-time work, for an indeterminate period
Employment
8.5
Dec 2027
0
%
People Experience
65
We report the number of our colleagues who are employed full-time
Employment
8.5
Jan 2023
100
%
People Services
66
We report the number of colleagues classified as interns, apprentices, self-employed persons, and persons employed by other organizations but whose work is controlled by our organisation
Employment
8
Jan 2023
100
%
People Services
67
We report the number of organic net new hires
Employment
8.5
Jan 2023
100
%
People Services
68
We report the number of full-time and part-time colleagues that departed or left the company in the last 12 months
Employment
8.5
Jan 2023
100
%
People Services
69
We report the percentage of full-time and part-time salaried colleagues who have left the company during the last 12 months
Employment
8.5
Jan 2023
100
%
People Services
70
We report the net change in full-time colleagues due to mergers and acquisitions
Employment
8.5
Jun 2024
50
%
People Services

Ambition 1 Breakdown

Notable KPIs

#

2

We have externally verified policies and actions to prevent discrimination during our recruitment phase

#

4

We have a transparent recruitment process whereby we are open and honest about every aspect of the process

#

10

Our recruitment process is accessible to people of different abilities
No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Lead Function
1
We adopt practices to attract locally underrepresented and under-resourced individuals to our company
Attraction
8.5
People Services
2
We have externally verified policies and actions to prevent discrimination during our recruitment phase
Recruitment
8.5
People Experience
3
We are able to list and describe company recruitment and retention programs globally
Recruitment
8.5
People Experience
4
We have a transparent recruitment process whereby we are open and honest about every aspect of the process
Recruitment
8.5
People Experience
5
All new colleagues are trained in equity, diversity and inclusion and equal opportunity within 90 days of joining our company
Recruitment
8.5
People Experience
6
We use objective criteria in recruitment for all colleagues
Recruitment
8.5
People Experience
7
We use blind shortlisting in recruitment
Recruitment
8.5
People Experience
8
We use structured interviews to interview candidates
Recruitment
8.5
People Experience
9
We ensure that our recruitment programmes are inclusive and diverse
Recruitment
8.5
People Experience
10
Our recruitment process is accessible to people of different abilities
Recruitment
8.5
People Experience
11
We disclose the pay bands for all recruiting positions
Recruitment
8.5
Reward
12
We provide recruitment feedback to unsuccessful candidates
Recruitment
8.5
People Experience

Ambition 2 Breakdown

Notable KPIs

#

13

We have official measures to promote career mobility

#

21

We provide a flexible stipend that supports colleagues' needs and development

#

23

We provide primary parental leave to our salaried colleagues, either through the company or government program, in a way that is gender-neutral
No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Lead Function
13
We have official measures to promote career mobility
Career Mobility
8.5
People Experience
14
We have a regular assessment (at least once a year) of individual performance
Career Mobility
8.5
People Experience
15
We engage and empower colleagues through a variety of means, and can describe what they are
Employee Engagement
8.5
People Experience
16
We develop an "equitable onboarding" package for new colleagues to connect them to the resources and space they need to feel successful
Employee Engagement
8.5
People Experience
17
We provide global flexible benefits to all colleagues which includes access to family planning
Flexible Benefits
3.7
Reward
18
We provide global flexible benefits to all colleagues which includes access to childcare and family support
Flexible Benefits
3.7
Reward
19
We provide global flexible benefits to all colleagues which includes access to healthcare, health insurance and life insurance
Flexible Benefits
3.8
Reward
20
We provide global flexible supplementary benefits to all colleagues and can define what these are
Flexible Benefits
3.8
Reward
21
We provide a flexible stipend that supports colleagues' needs and development
Flexible Benefits
4.4
Reward
22
Colleagues who work part-time are eligible to participate in company flexible benefits
Flexible Benefits
3.8
Reward
23
We provide primary parental leave to our salaried colleagues, either through the company or government program, in a way that is gender-neutral
Flexible Benefits
5.4
Reward
24
We have a secondary parental leave policies for salaried colleagues, either through the company or government program, in a way that is gender neutral
Flexible Benefits
5.4
Reward
25
We offer all colleagues flexible working hours and options, and have defined what this means
Flexible Hours
8.5
People Services
26
Colleagues have the right to join labor unions or colleagues’ councils
Labour Unions
8.8
People Experience
27
We have externally verified policies and actions to prevent discrimination in professional development that include policies for diversity, discrimination and harassment
Policies & Procedures
4.7
Learning & Development
28
We have a remediation procedure in place for identified cases of discrimination
Policies & Procedures
10.3
People Experience
29
We report the annual minimum number of paid days off (including holidays) that colleagues receive
Time Off
8.5
People Services
30
We have a global minimum paid time off policy for our colleagues
Time Off
8.5
People Services

Ambition 3 Breakdown

Notable KPIs

#

39

There is gender parity among pay

#

41

We pay at least the national living wage across the company

#

53

We openly publish our pay bands
No.
Key Performance Indicators
Category
UN Sustainable Development Goal
Lead Function
31
We have a bonus scheme related to company performance
Bonus
8.5
Reward
32
All colleagues have equal access to receive a monetary bonus in the last fiscal year in line with the company bonus scheme
Bonus
8.5
Reward
33
We report the percentage of the company owned by the CEO, senior executives, and company leaders
Colleague Ownership
8.5
People Services
34
We are able to define the criteria for colleagues to take part in company ownership
Colleague Ownership
8.5
People Services
35
A significant percentage of the company is owned by colleagues who are not executives or founders
Colleague Ownership
8.5
People Services
36
We report the percentage of our colleagues that are from a low-income background or do not have a college degree and is also employed in company facilities located in low-income communities
Equitable Opportunity
10.2
People Services
37
The highest compensated colleague paid, inclusive of bonus, as compared to the lowest paid full-time colleague is no greater than a factor of 10
Equitable Pay
8.5
Reward
38
We pay contractors 100 percent of their fee when their hours are cancelled 24 hours before the work was to commence if it was at the fault of our company
Equitable Pay
8.5
People Services
39
There is gender parity among pay
Fair Pay
8.5
Reward
40
We have defined and implemented compensation for overtime or atypical working hours
Fair Pay
8.5
Reward
41
We pay at least the national living wage across the company
Fair Pay
8.5
Reward
42
We take actions to promote wage equality in the workplace (e.g. equal pay monitoring)
Fair Pay
8.5
Reward
43
We report if the majority of our colleagues are paid on a fixed salary or a daily or hourly wage
Fair Pay
8.5
People Services
44
We have a global remuneration process (e.g. salary grid, procedure for salary advancement)
Fair Pay
8.5
Reward
45
When adjusted across the national cost of living standards, we have an ethnicity pay gap of less than two percent
Fair Pay
8.5
Reward
46
We have an emergency employee fund or provide hardship loans to qualified colleagues
Financial Security
8.5
People Services
47
We report the multiple of the highest compensated full-time colleague paid, inclusive of bonus, as compared to the lowest paid full-time colleague
Financial Security
8.5
People Services
48
All colleagues have access to savings programs for retirement
Financial Security
8.5
Reward
49
We provide financial products, programs, or services to help meet financial health needs of hourly colleagues
Financial Security
3.8
Reward
50
We report the number of non-US colleagues earning less than USD 10,000 annually
Financial Transparency
5.8
People Services
51
We report the median colleague pay used to calculate the CEO pay ratio
Financial Transparency
5.8
Reward
52
We report the lowest wage as calculated on an hourly basis
Financial Transparency
5.8
Reward
53
We openly publish our pay bands
Financial Transparency
8.5
Reward
54
Full-time colleagues are granted stock, stock options, or stock equivalents
Remuneration
8.5
Reward
55
We report net job growth rate for full-time and part-time positions over the last 12 months
Job Growth
8.1
People Services
56
We report the number of full-time and part-time jobs that have been added to our payroll
Job Growth
8.1
People Services
57
We have official measures to anticipate or reduce layoffs
Job Growth
8.5
People Services
58
We report what percentage of the company is owned by individuals who would qualify as non-accredited investors
Company Ownership
8.5
People Services
59
We report the percentage of our company's ownership that is located locally (i.e. being part of the same community) to at least two-thirds of the company's workforce
Company Ownership
8.5
People Services
60
We report the characteristics that apply to the financial institution that provides the majority of our banking services
Banking
12.6
People Services
61
We report whether we outsource support services (staffing) essential to the delivery of our services to other individuals or organizations
Employment
8.5
People Services
62
Our company is structured to benefit our colleagues, such as through ownership structures or workforce development programs
Employment
8.5
People Services
63
We report number of colleagues with a permanent contract, defined as a contract with an employee, for full-time or part-time work, for an indeterminate period
Employment
8.5
People Services
64
The majority of our colleagues are employed on a permanent contract, defined as a contract with an employee, for full-time or part-time work, for an indeterminate period
Employment
8.5
People Experience
65
We report the number of our colleagues who are employed full-time
Employment
8.5
People Services
66
We report the number of colleagues classified as interns, apprentices, self-employed persons, and persons employed by other organizations but whose work is controlled by our organisation
Employment
8
People Services
67
We report the number of organic net new hires
Employment
8.5
People Services
68
We report the number of full-time and part-time colleagues that departed or left the company in the last 12 months
Employment
8.5
People Services
69
We report the percentage of full-time and part-time salaried colleagues who have left the company during the last 12 months
Employment
8.5
People Services
70
We report the net change in full-time colleagues due to mergers and acquisitions
Employment
8.5
People Services